Hizbullah Ashna

About Hizbullah Ashna

Management Consulting and Mentoring | Legal Research | Legal Writing | Civil Trial…

Experience

1. Operations Assistant

   IOM - UN Migration

   Aug 2021 — Present · DC, US

   Provide interpretation services for arriving refugees or SIV-holders, including during their immigration and customs procedures, transfer to a domestic flight or ground transportation, transportation to a hotel, or transportation to destination. • Demonstrate a solid understanding of the USRAP, POE SOPs and RMI, as well as the ability to remain professional, impartial, and unbiased during all interactions with refugees, SIV-holders and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). • Undertakes off light management activities in an assigned area or areas, such as meeting and assisting flights as part of a team, assisting with transit and ground transportation, assisting with quality checks of domestic travel, and assisting with administrative duties.• Meet and greet arriving flights as part of a team; brief arrivals on procedures; escort arrivals to the immigration area, quality check relevant paperwork, assist arrivals through procedures and ensure Customs and Border Protection (CBP) stamps all relevant documents; ensure Miscellaneous Charges Orders (MCOs) are prepared; handle hotel, transportation and meal vouchers; and ensure arrivals have the necessary support during transit, including access to water, food and restrooms. Convey issues as they arise to the Operations Focal Point or supervisors• Escort arrivals to their connecting flights, ground transportation or hotel, maintaining necessary communication with flight management colleagues and supervisors. If required, escort medical cases requiring immediate assistance to the hospital and remain with them as requested by POE management, ensuring all necessary hospitalization documentation is completed and submitted to the National Operations Coordinator.• Assist with the preparation of flight folders and packages, domestic bookings sheets, lanyards, DTE envelopes, promissory notes, and US customs declarations.