Hiya Wadhawan
Analytics @Adobe| Ex-Cvent|4x Salesforce Certified|4x Microsoft Certified
- Role
- Salesforce Analyst at Adobe
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Hiya Wadhawan
Salesforce Analyst/Administrator with 5+ years of experience optimizing CRM ecosystems to…
Experience
Salesforce Analyst
Jan 2022 — Present · Noida, IN
Strategic, solutions-driven IT professional with a proven track record of leveraging Salesforce and integrated technologies to architect scalable business solutions and drive operational excellence. With several years of experience at the intersection of business analysis, systems design, and process optimization, I specialize in translating complex business needs into intelligent, user-centric technology frameworks. Salesforce Proficiency with Strategic ForesightComprehensive understanding of Salesforce architecture—configuration, administration, and enhancement. I ensure system integrity, proactively resolve pain points, and deliver high-impact, data-driven improvements that align with evolving business goals. Analytical Precision in Business Requirements & Solution DesignSkilled in conducting in-depth discovery sessions, synthesizing cross-functional inputs, and distilling them into executable solution roadmaps. I balance technical rigor with business pragmatism to deliver outcomes that resonate. Clear, Cohesive Communication Across Global StakeholdersFrom executive-level briefs to hands-on training collateral, I craft documentation and enablement assets that drive clarity, adoption, and alignment across diverse geographies and teams. End-to-End Process ArchitectFocused on continuous improvement, I partner with Sales Ops, Licensing, and Channel Operations to evaluate workflows, define KPIs, and implement sustainable, measurable process transformations.My approach blends systems thinking with stakeholder empathy—ensuring technology not only supports the business but elevates it.
Education
Maharaja Surajmal Institute Of Technology
Electronics and communication engineering
2016 — 2020
Apeejay School
12th qualified, Science
2002 — 2016
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