Hiten Mistry
Head of Professional Services Client Onboarding @S&W
Signup · Get unlimited contacts
WORK HISTORY
Head of Professional Services Client Onboarding @S&W
London, GB
Lead the central client onboarding team, delivering a first‑class service to internal and external clients while setting and managing the team strategy to align performance with the Firm’s wider objectives. Oversee the integration of regulatory changes into team processes to ensure ongoing compliance.Drive the centralisation of a firm‑wide framework to ensure consistent adherence to AML requirements and internal policies, including the implementation of a robust conflict‑checking process. Ensure all clients are onboarded efficiently and in line with regulatory expectations.Develop and maintain team policies and procedures, introducing a structured quality‑assurance programme, and reported regulatory breaches to Senior Leadership. Providing partners and management teams with clear documentation and guidance to support informed decision‑making of their Client engagement queries.
EDUCATION
International compliance association
Anti money laundering
ABOUT HITEN MISTRY
I’m an AML and Client Onboarding leader with a track record of transforming onboarding operations, strengthening financial crime controls, and building scalable frameworks that support sustainable growth. I specialise in AML/KYC, client lifecycle management, conflict and independence processes, and operational risk mitigation across multi‑jurisdictional environments.My career has focused on simplifying complex regulatory requirements, implementing technology‑driven onboarding solutions, and leading high‑performing teams. I’ve delivered onboarding transformations that reduced turnaround times from months to days, introduced global conflict and independence models, and built quality assurance frameworks that enhance both regulatory confidence and operational efficiency.I’m passionate about creating onboarding environments that are compliant, commercially aligned, and designed for long‑term scalability. Whether leading M&A onboarding integration, implementing CLM platforms, or redesigning client lifecycle processes, I focus on delivering measurable outcomes that strengthen risk management and improve the client experience.If you’re interested in AML transformation, onboarding optimisation, or building world‑class client acceptance frameworks, I’m always open to connecting.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.