Hitesh Singla

About Hitesh Singla

With over 12 years of experience in software engineering and leadership, I specialize in building scalable web applications, distributed systems, and intuitive UI platforms that drive business impact. Currently, as an Engineering Manager at Twilio, I lead a team of awesome engineers which powers Flex - SaaS Platform for Contact Center and its plugins ecosystem and various other SaaS initiatives—steering product vision, execution, and cross-functional collaboration across geographies.I bring deep technical acumen in JavaScript, React, React Native, GraphQL, and AWS, coupled with a strong foundation in system design, software architecture, and data visualization. My approach blends technical excellence with people-first leadership—mentoring engineers, fostering innovation, and ensuring delivery excellence through agile methodologies, DevOps, and TDD.I’m passionate about crafting clean, modular, and high-performing solutions that solve real-world problems. Whether leading product innovation, optimizing engineering processes, or guiding teams through complex technical challenges, I focus on outcomes that balance user experience, scalability, and time-to-market.

Experience

1. Engineering Manager

   Twilio

   Apr 2025 — Present · Bengaluru, IN

Education

• GITM Gurgaon

  Bachelor of Technology (B.Tech.), Information Technology

  2008 — 2012

Skills

• Team Management
• Business Process Management
• Html
• C
• Ajax
• Prototyping
• Xml
• Javascript
• Databases
• Java
• Jqueryui
• Pentaho
• Css
• Business Intelligence
• Mysql
• Core Java
• C
• Jquery
• Cascading Style Sheets (Css)
• Processmaker