Hitesh Salian

Product Architect at Konnect Insights

Role: Systems Analyst at Prudence Analytics And Software Solutions Pvt Ltd
Location: Thane, MH, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Hitesh Salian

Building Konnect Insights, a truly omni-channel customer experience management platform…

Experience

Systems Analyst
Prudence Analytics And Software Solutions Pvt Ltd
Jun 2016 — Present

Education

Sikkim Manipal Institute of Technology - SMU
MCA
2010 — 2012
Abhinav Vidyalaya & Junior College
12th
2004 — 2006
Abhinav Vidyalaya
10th
1992 — 2004
Sikkim Manipal Institute of Technology - SMU
BSc.IT
2006 — 2009

Skills

Jquery
Web Applications
Asp.net
Ssrs
.net Framework
C#
.net
Microsoft Sql Server
Ajax
Wpf
Software Development
Software Design
Windows Azure
Team Management
Crystal Reports
Big Data
Mobile Applications
Javascript
Windows Phone
Android

Contact information

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Work email
•••••@konnectinsights.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Konnect Insights

Technology; Information and Internet · 148 employees · Mumbai, India

Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries. From social listening to unified ticketing, support, analytics, and automation, we bring everything under one roof so brands can serve customers better, faster, and smarter. We started with a belief: brands shouldn’t need a dozen tools to understand their customers. So, we built a platform that connects every touchpoint — social, email, chat, voice, reviews, WhatsApp, and more — enabling seamless engagement and unified insights. What sets us apart is Konnect AI+, our enterprise-grade, secure AI engine that delivers smart summarizations, agent assistance, sentiment analysis, automated tagging, NLP dashboards, and more. all while keeping your data private and compliant. No third-party AI integrations. Just outcomes. Whether you are in retail, BFSI, healthcare, airlines, hospitality, or automotive, Konnect Insights helps you break silos, boost productivity, and deliver truly connected CX. Our platform is also now available in Arabic, French, Spanish, and Portuguese — because great CX should never get lost in translation. Built for enterprises. Designed for scale. Powered by AI. Our Core Values - Empathy, Customer Success, Excellence, Gratitude Our Vision - Empowering Every Brand Globally: The Ultimate Customer Experience SaaS Solution

konnectinsights.com

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About Hitesh Salian

Experience

Systems Analyst

Education

Sikkim Manipal Institute of Technology - SMU

Abhinav Vidyalaya & Junior College

Abhinav Vidyalaya

Sikkim Manipal Institute of Technology - SMU

Skills

Find verified contacts for anyone on LinkedIn