Hitesh Manohar
10 Years of experience in Order to Cash process , sourcing , CPQ Quoting, Negotiations , order management.
- Role
- Sales Operation Analyst at Juniper Networks
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Hitesh Manohar
Seeking for an excellent opportunity in an organization by which I can improve my skills…
Experience
Sales Operation Analyst
Feb 2022 — Present · Bengaluru, IN
Be the main point of contact for Juniper/Partners for all requests related to quote creation, modification.• Supporting internal Sales Rep to help meet team quota and grow the renewal business by responding to servicesrelated queries, quotes and opportunity management.• Working closely with Legal team on contract negotiations related to commercials terms and reviewing agreementsas per the Business Standards.• Interaction with the Customers and internal stakeholders on the SOW ( Statement of Work) document creationrelated contractual clauses as per the Business Needs.• Advising SBM or Professional consultants on contractual matters, and where necessary, acting as point ofescalation.• Working on the Booking and billing related to Professional Services.• Work with Juniper Service Business Manager directly on specific assigned tasks• Work closely with sales to ensure forecast accuracy and SFDC data hygiene.• Customer account and quote creation in Configurator tool, SAP, and SFDC• Administratively responsible for creating/managing service renewal quote or renewal worksheet for complex dealsfor assigned accounts and accountable for quote.• Escalate customer problems to respective SBM and/or AM.• SOW validation from CPQ tool and transferring the details related to Reseller, Distributor, Fieldglass for StakeholderApproval, co-ordinating with legal department as necessary to Sign contracts.• Working closely with the Professional Service consultants on the Firm Fixed Service and Time and Material SKU’s• Training to sales team on use of sales tools to ensure smooth roll-out.• Perform any ad-hoc duties as assigned• Work with Field Sales managers to develop and evaluate areas for improvement (systems, business processes, workflow etc.• Liaising between Order Management and account managers to ensure orders are booked timely per forecast.• Generate reports from the application / manual trackers and consolidate the same.
Education
S J C Institute of Technology, CHICKBALLAPUR
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
2010 — 2012
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