Hitesh Jain
Online Portal for financial products
- Role
- IT Infrastructure Head Facilities Manager - Itil V3 Certified,vmware Vsphere5 at Apnapaisa
- Location
- Thane, IN
- LinkedIn followers
- 500 followers
About Hitesh Jain
Holds a unique combination of core technical and managerial skills with over 8+ years in IT Industry which bestowed me an opportunity to work in all IT areas, be it IT Operation Management,Hardware maintenance, Software Design and Development, Networking, IT Security,Data Centre Management, Team management to vendor management as well Accounts and Service Delivery,Project Management,Infrastructure Management and Crisis Management. Core Member of Designing, Operation & Maintenance of Internet website portal Experience in leading different teams of Project Leads (Voice, Data and Security) Have build up proficiency of working with Senior Management of the company to focus on problem areas and creating unique solutions which has helped the company to provide cutting edge technology. Experience in IT operations with relevant experience in complex, real-time technological IT operations environments (incl. architecture, security, vendor management and disaster recovery) Specialties:# Infrastructure Management: Network, Security, Projects, Operations # Development and implementation of open source Software like Ubuntu Linux Server & Desktop,Nagios,Postfix etc # Application Management: Application deployment, Operations # Configuration & Change Management # Implemented Telephony projects at SmartResponse.in # Budgeting & Resource Planning # People management & Vendor Management # Data Center Designing and Management # IT Service delivery & Managed IT Services
Experience
IT Infrastructure Head Facilities Manager - Itil V3 Certified,vmware Vsphere5
Feb 2007 — Present · Mumbai, IN
About Co: A Startup company called “Apnapaisa” is a price and feature comparison service provider that empowers consumers to take an informed decision by providing a comprehensive comparison facility thus simplifying their research process.\\\\n\\\\nIn the current role am responsible for leading the Information Technology and Infrastructure Function for the company, which involves – New initiatives/technology evaluation, Technology delivery & support, Engagement management with business, IT Operations (DC, Network Operations, DR, Infrastructure, Security), Technology Control (Compliance, Information Security, Training & Program Management), Business Continuity, & DR and Application Development (SaaS).\\\\n\\\\nSome of the projects with which I have been involved include -\\\\n\\\\n# Provide assessment, planning, implementation and support for IT infrastructure\\\\n# Optimization of the IT infrastructure to meet business needs for high availability, reliability and scalability\\\\n# Responsible for creating Solutions for telecom operators in data center managed services space\\\\n# Contact Center Optimization\\\\n# Complete Migration from Proprietary software to Open Source.\\\\n# Design or redesign of an application system/Website\\\\n# A complete communication suite (Telecommunication) for SmartResponse.in portal.\\\\n# Evaluate and manage ISP contracts/ negotiations/ SLAs\\\\n\\\\nServer Management & Support\\\\n# Manage the ApnaPaisa corporate servers, firewall, VPNs and other appliances.\\\\n# Manage IT vendors/ contracts/ licenses/ SLAs, hardware procurement, software evaluations\\\\n# Enforce and continually enhance IT security policies on ApnaPaisa Servers.\\\\n# Implement automated alerts to manage IT network health and develop proactive controls.\\\\n\\\\nInternal Systems & Asset Management -\\\\n# Plan and assist in disaster recovery and business continuity in case of disaster/ disruptions\\\\n# Manage administration and maintenance of desktops/ laptops/ printers/ CCTV etc.\\\\n# Working with Eng. Team to develop internal Applications.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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