Hitesh Gupta

About Hitesh Gupta

Passionate and hard working individual with over 8 years experience in handling Operations under different work streams and industries. Through my experience, I have gained expertise in people management, operations excellence, stakeholder communication and cross functional coordination. I like to work on new challenges and improve efficiency of existing processes through automated systems.Working with senior leaders and driving business expansion gave me exposure to multiple functions like finance, marketing, HR and tech systems.

Experience

1. Assistant General Manager

   HomeLane

   Nov 2024 — Present · Gurugram, IN

   Leading the business for North Cluster - Since Q3 2024, lead the business for Delhi and Gurgaon with a team of 50 people across the region. Critical turnarounds for business growth were achieved by following initiatives-1- Drive hiring to revamp the sales and design team2- Creating SOPs for sales reviews, reporting structure, design funnel management and daily operations3- Focusing on growing channel sales through building new partnerships across region4- Movement of the Gurugram XP to a new facility in record 10 days with no loss of businessThese initiatives resulted in cluster topping all the input and output metrics across Q4 in last 36 months.Additionally, leading a B2B partnership projectLeading the Renovation categoryDriving efforts to grow the category for over three quarters across multiple locations across the country with support of the business teams. Some of the key focus areas were doing detailed market research, creating SOP documents, working on training decks and marketing campaigns.During this period and launch of the category across two regions, I was able to scale the business 2x in north and 1.5x in west during quarter 2 and 3

Education

• IBS Hyderabad

  Master of Business Administration (M.B.A.), Marketing/Marketing Management, General

  2014 — 2016

• Kalinga Institute Of Industrial Technology

  Bachelor’s Degree, Mechanical Engineering

  2010 — 2014