Hitesh Chouhan

About Hitesh Chouhan

As an R&D Manager at Enghouse Interactive, I provide technical leadership to a team of engineers dedicated to advancing Lifesize Meeting Solutions Cloud and Video Conferencing systems. I have led a team of engineers focused on developing and managing cloud-based applications for enhanced Quality Management and Workforce Management features within the CxEngage Cloud Contact Center. By fostering a collaborative, productive remote work environment, our team delivers high-performing solutions that align with customer needs. With a strong foundation in cloud application development and a proven track record in video conferencing and multimedia domains, I am proficient in Python programming and leveraging Amazon Web Services for scalable, efficient systems. My passion for innovation and cross-functional collaboration has consistently driven improvements in product performance, customer satisfaction, and operational excellence.

Experience

1. Manager, R & d

   Enghouse Interactive

   Aug 2023 — Present · US

   Leading a team of R&D engineers to develop advanced features for Lifesize Meeting Solutions Cloud and Video Conferencing systems. • Managed the development of CxEngage Cloud Contact Center applications, enhancing Quality Management and Workforce Management features. • Fostered a collaborative remote work environment, driving team engagement and productivity across diverse projects.

Education

• Maulana Azad National Institute of Technology

  B.Tech, Electronics and Communication

  2001 — 2005

Skills

• Linux
• Python
• H.323
• Codecs
• Voip
• Rtp
• Digital Signal Processors
• Embedded Systems
• Java
• Embedded Linux
• Rtsp
• Blackboard
• Voice Over Ip (Voip)
• Video Conferencing
• Postgresql
• Amazon Web Services (Aws)
• Audio Codecs
• Integration
• Javascript
• Real-Time Transport Protocol (Rtp)
• Dsp
• C