Hitasha Arora
Customer Service Specialist @EXL
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WORK HISTORY
Customer Service Specialist @EXL
Gurugram, IN
EDUCATION
YMCA DELHI
Travel Tourism and Airport Handling
Sri Guru Nanak Public School
Bachelor of Commerce - BCom, diploma in travel and tourism
Delhi University
Bachelor of Commerce
ABOUT HITASHA ARORA
Assistant Manager with 15+ years of progressive experience in Operations Management, Process Improvement, Business Development, and dual roles in Business Systems Analysis and Quality Assurance across global markets including Latin America, APAC, and EMEA for Business Travel. Skilled in managing production driving operational efficiency, reducing costs, ensuring process governance and agile delivery.
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