Hitasha Arora

Asst Manager at EXL services

Role: Customer Service Specialist at EXL
Location: New Delhi, DL, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Hitasha Arora

Assistant Manager with 15+ years of progressive experience in Operations Management, Process Improvement, Business Development, and dual roles in Business Systems Analysis and Quality Assurance across global markets including Latin America, APAC, and EMEA for Business Travel. Skilled in managing production driving operational efficiency, reducing costs, ensuring process governance and agile delivery.

Experience

Customer Service Specialist
EXL
Sep 2011 — Present · Gurugram, IN

Education

YMCA DELHI
Travel Tourism and Airport Handling
Sri Guru Nanak Public School
Bachelor of Commerce - BCom, diploma in travel and tourism
Delhi University
Bachelor of Commerce
2007 — 2010

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@exlservice.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

EXL

Business Consulting and Services · 59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

About Hitasha Arora

Experience

Customer Service Specialist

Education

YMCA DELHI

Sri Guru Nanak Public School

Delhi University

Find verified contacts for anyone on LinkedIn