Hitanshu Trivedi
Client Services | Strategic Partnerships | Communications, Media, and Technology
- Role
- Sr Director, Client Services at Infosys
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Hitanshu Trivedi
I\'m a Customer Advocate! I leverage technology implementation to Grow and Transform customer experience operations, technologies, and metrics. Experienced with a demonstrated history of implementing cutting-edge technology to construct systems that reshape business controls, establish direction, and provide exceptional customer value for various engagements. I have vast experience in leading and managing engagements transforming enterprise architecture, operations, and service delivery to drive continuous improvements in process efficiency, financial performance, and customer experience, for various clients in Telecommunications, Cable, Media & Entertainment sectors.
Experience
Sr Director, Client Services
Jul 2024 — Present
Education
Gujarat University
Master of Science (Computer Applications and Information Technology)
2004 — 2006
Gujarat University
Bachelor of Science (Computer Applications and Information Technology)
2001 — 2004
K.G.Trivedi Sadhana Vinay Mandir
High School
1999 — 2001
Skills
- Big Data
- Oracle Database
- Project Planning
- Project Delivery
- Agile Methodologies
- Requirements Analysis
- J2ee Web Services
- Java
- Software Project Management
- Pl/Sql
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