Hisham Rasheed
Epic Analyst at Accenture |Epic Radiant & Cupid Certified| US Health Care IT| ServiceNow | HL7 | Web Development | Ex-Deloitte
- Role
- Advanced Application Engineering Analyst at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Hisham Rasheed
Hisham is an Advanced Epic Engineering Analyst at Accenture with hands-on experience in delivering healthcare IT solutions using Epic. He is a Certified Epic Analyst in Radiant and Cupid and actively works on radiology and cardiology workflows to support clinical operations and patient care.In his current role, Hisham collaborates closely with clients and key stakeholders to gather, analyze, and translate requirements into effective Epic configurations. His responsibilities include working on service requests, incidents, enhancements, projects (Nova Notes), and error workqueue maintenance, with a proven ability to handle complex tickets and deliver timely, high-quality solutions that improve system efficiency and ease clinical workflows.Hisham began his Epic journey at Deloitte as part of the implementation team, where he contributed to system enhancements and feature development based on stakeholder requirements, gaining strong exposure to end-to-end Epic workflows. Post implementation, he transitioned into production support as part of the client transition team, supporting knowledge transfer activities and assisting in the creation of AUD documentation to ensure a smooth transition to steady-state operations. As an ex-Deloitte professional, he is known for his adaptability, problem-solving mindset, and ownership of high-impact deliverables.In addition to Epic, Hisham has hands-on experience with ServiceNow, where he built dashboards to track tickets, monitor SLAs, and extract actionable insights to support operational decision-making. He is highly motivated to learn, grow, and deepen his Epic expertise, while continuing to deliver scalable solutions that enhance healthcare operations and clinical excellence.
Experience
Advanced Application Engineering Analyst
Jan 2026 — Present · Bengaluru, IN
Education
University of Calicut
Bachelor of Computer Applications(BCA), Computer Science
Hidaya Public School - India
SCIENCE
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