Sean Kennedy
Product Manager & Digital Strategy Leader
- Role
- Director of Customer Success at Space Auto
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Sean Kennedy
Hey, Iβm Sean β a Netflix connoisseur, HubSpot geek, and toddler dad. By day I\'m also a digital product leader with 10+ years of experience driving growth and success for businesses!At Askew AI we\'re building a new kind of experimental agency that collaborates with some of the largest automotive brands to build AI-centered enterprise tech that pushes the envelope. My prior roles with Space Auto, IBM, UT Southwestern Medical Center, and others have given me the opportunity to develop a diverse set of skills that includes: Leading and scaling internal teams in agency and SaaS environments Product management for Flutter-based mobile and web applications and using combinations of React, Flutter, WordPress and AI integrations Executing full-funnel sales and marketing campaigns built around lifecycle marketing plans. WordPress website management, including page design, search engine optimization, and DNS record management.I have experience using a variety of digital tools, such as: WordPress, HubSpot, Salesforce Marketing Cloud, and Wagtail.π€ ChatGPT, Claude, Gemini / NotebookLM Jira, Trello, Notion, Monday GoDaddy, Cloudflare, and AWS Route53 SEMRush, Ahrefs, Google Analytics, Google Search ConsoleI\'ve always been interested in solving challenging puzzles and thatβs why I enjoy helping businesses navigate the digital marketing landscape. Whether it\'s managing huge new builds, developing a new marketing strategy, optimizing a website for better performance, or using AI and automation to make life easier for my team, I\'m always eager to roll up my sleeves and dive into the work. Please reach out, Iβm always happy to make connections!
Experience
Director of Customer Success
Jan 2025 β Present Β· Dallas-Fort Worth, TX, US
Space Auto is a unified digital retail solution for automotive dealerships featuring a website platform and AI-powered mobile app designed to boost sales conversions and refine the dealership experience, making the sales process more enjoyable for dealers and their customers.As Director of Customer Success I\'ve had the privilege to guide the team responsible for the onboarding, customer success planning, and technical support of automotive dealership clients across the country. Some of my proudest accomplishments include: 3x \"Space Auto - Company MVP\" in 2021, 2022, and 2025 Designing and executing a streamlined client onboarding and training program that reduced time-to-launch and enhanced client satisfaction rates by 40%+π€ Implementing a customized system of Hubspot workflows that enhanced coordination between sales, account management, and development, cutting ticket time-to-resolution nearly in half.
Education
Southern Methodist University
Bachelor of Arts (B.A.), Advertising
2016
Skills
- Microsoft Excel
- Content Management Systems (Cms)
- E-Commerce
- Copywriting
- Team Leadership
- Creative Writing
- Search Engine Optimization (SEO)
- Content Management
- Mobile Marketing
- Social Media
- SEO
- Adobe Creative Suite
- Customer Service
- Content Writing
- Public Speaking
- Mobile Technology
- Leadership
- Student Engagement
- E-Commerce SEO
- Flash Fiction
- Microsoft Office
- Email Marketing
- Civic Engagement
- Exacttarget
- Microsoft Word
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