Nicholas Trout
- Role
- Information Technology Field Engineer at IES Communications
- Location
- Hopewell, VA, US
- LinkedIn followers
- 500 followers
About Nicholas Trout
IT professional with a passion for process improvement and strong desire to learn and…
Experience
Information Technology Field Engineer
Apr 2022 — Present
Troubleshoot and diagnose equipment problems in a senior service support role. That includes testing, troubleshooting of system components and functions and field verification of connections, labels, installation and work quality. Understand, and efficiently communicate several advanced system drawings, specifications and 3D models with field teams. Create shop drawings and submittals for new project kick-off. Complete ownership of project installation giving support to field staff and project manager. This includes providing advanced support for field installation staff.
Education
Prince George High School
High School, Regular/General High School/Secondary Diploma Program
2004 — 2008
Richard Bland College
Computer Science
2008 — 2009
Skills
- IT Operations
- Configuration Management
- Hp Service Manager
- IT Strategy
- Microsoft Office
- Management
- International Logistics
- Cmdb
- Business Process Improvement
- Windows
- Vendor Management
- IT Asset Management
- Data Center
- Hp Asset Manager
- Business Analysis
- Microsoft Excel
- Logistics
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