Hina Shereef
Service Excellence|| Business Revenue Growth||
- Role
- Customer Service Manager at Eureka Forbes Ltd
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Hina Shereef
As a Manager-Customer Service at Eureka make strategies and franchisee expansion for continous business revenue growth and service deliverables.With a PG diploma in Business Management from YWCA New Delhi and a BA in IRPM from Delhi University, I have developed strong skills in business analytics, sales process mapping, and business growth. I have received multiple awards for being the top business gainer and the best strategic business unit runner up in the company. I have also contributed to the improvement of the customer lifetime value, product upgradation, and net promoter score, by providing field inputs from service franchisee, internal team, and customers through personal visits. I am motivated by the challenge of breaking the stereotype mindset of service leader, service franchisee, and leader, and by the opportunity of enhancing customer satisfaction and loyalty. Lets connect h••••••••@gmail.com
Experience
Customer Service Manager
Nov 2024 — Present · Hyderabad, IN
Education
Delhi University
Bachelor of Arts - BA, IRPM
1991 — 1994
PGBDM YWCA NEW DELHI
PG diploma in Business Management, Business management
1995 — 1996
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