Hina Gupta
Product @ Walmart | Ex-Amazon
- Role
- Bangalore at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Bangalore
Present
Own the Customer Service (CS) launch readiness for key A.in launches, with end to end responsibility from requirement gathering to deployment/launch & post launch support.• Launched CS support for Amazon Pay, which involved changes across CS Products and SOP formation considering regulatory requirements.• Served as Technical Advisor to CS India country head; work with CS leaders for setting up mechanisms for key CS deliverables.
Education
Sardar Patel College of Engineering
Mechanical Engineering
2006 — 2010
NMIMS School of Business Management
Master of Business Administration (M.B.A.)
2013 — 2015
Skills
- Customer Service
- Powerpoint
- Microsoft Excel
- Teamwork
- Business Development
- Team Management
- Sql
- Business Strategy
- Public Speaking
- Microsoft Office
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