Himanshu Vaishnav

Role: Aptedge
Location: Udaipur, RJ, IN
LinkedIn followers: 500 followers

OtherView LinkedIn profile

Experience

Aptedge
Present

Skills

Web Applications
Css
User Interface
Mobile Applications
Microsoft Office
Html
Sketch
Illustrator
Web Development
Javascript
Java
Product Design
Photoshop
User Experience Design
Xhtml
User Interface Design
Mysql
User Experience

Contact information

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Work email
•••••@aptedge.io
Personal email
•••••@•••••.com
Direct dial
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Current company

Aptedge

Software Development · 27 employees · Founded 2020 · Redwood City, California, United States

Enterprise technical support has a problem general-purpose chatbots can\'t touch: multi-step debugging, version-aware troubleshooting, and tickets that span Salesforce, Jira, Slack, and a decade of tribal knowledge. The hardest 20% of tickets consume 80% of the budget. AptEdge agents resolve those tickets. They follow your runbook, written in plain English: how to research an issue, when to respond, when to update status, when to assign to your expert, when to escalate to a human. One platform, multiple surfaces: autonomous ticket response, engineer assist in your ticketing system and Slack, auto-written knowledge articles, customer self-service grounded in verified knowledge, and business intelligence in plain language.

aptedge.io

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