Himmat S.
| Station Controller l Train operator l Trainer l CMV Operator | Maha Mumbai Metro Line 2A & 7 |
- Role
- Station Controller at Jmd Consultants Pvt. Ltd. - India
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Himmat S.
Dynamic role of Station Controller at Mumbai metro line 2A & 7 My core competencies lie in operations management, and delivering exceptional customer service, ensuring a seamless travel experience for passengers on the Mumbai Metro.At Mumbai Metro line 2A & 7, our team has fostered an environment that prioritizes safety and satisfaction for all passengers. By applying my troubleshooting expertise and knowledge of rolling stock systems, I\'ve contributed to maintaining high operational standards and addressing challenges promptly. My dedication to creating a clean, efficient, and secure station aligns with the organization’s commitment to excellence, and I am motivated to continue enhancing the passenger experience through strategic crowd management and service supervision.
Experience
Station Controller
Jmd Consultants Pvt. Ltd. - India
Jun 2024 — Present · Mumbai, IN
Monitor passenger services and ensure a seamless experience during shifts. • Supervise station staff, including operators and attendants, to ensure efficient operations. • Maintain high standards of cleanliness at the station for a pleasant environment. • Oversee customer service and security staff, ensuring they fulfill their responsibilities effectively. • Facilitate the smooth flow of passengers within the station premises. • Report equipment faults promptly to the maintenance department and follow up on repairs. • Demonstrate effective crowd management skills during emergency situations. • Committed to ensuring the safety and satisfaction of passengers in the Mumbai Metro system.
Education
Maharashtra state board of technical education
Diploma of Education, Mechanical Engineering
2013 — 2016
Indo-German Tool Room
Post Diploma, Tool and Die Manufacturing
2020 — 2021
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