Himanshu Suman
Digital Customer Experience @Bajaj Auto Ltd.|Ex-Stellantis |Ex- Hero MotoCorp. Ltd.
- Role
- Digital Customer Experience at Bajaj Auto Ltd
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Himanshu Suman
As a Digital Transformation Manager at Hero MotoCorp, I lead the digital transformation initiatives for the world\'s largest two-wheeler manufacturer, with a focus on enhancing the digital sales quality and customer experience. I work with multiple stakeholders, including clients, vendors, and internal teams, to understand their requirements, expectations, and challenges, and to design and implement innovative and effective digital solutions. I have nearly 7 years of experience in digital transformation, digital marketing, channel management, strategy, and consultancy, across various domains and industries. I attended MBA Summer School at Imperial College London, one of the top-ranked business schools in the world, and an MBA in Marketing from BML Munjal University, where I published a qualitative research paper on brand hate. I have also earned B.Tech certifications in Computer Science Engineering. I am passionate about leveraging digital technologies and data-driven insights to create value for customers and businesses, and to drive growth and innovation.
Experience
Digital Customer Experience
Aug 2025 — Present
Education
University of Rajasthan
Engineer’s Degree, Computer Science
2009 — 2013
BML Munjal University
Master of Business Administration (M.B.A.), Marketing
2014 — 2016
BML Munjal University
Master of Business Administration - MBA
Imperial College London
MBA
2015 — 2015
Skills
- C++
- Event Planning
- Design Management
- Supply Chain Management
- Customer Service
- Market Research
- Channel Relationship Management
- Html
- Digital Marketing
- Strategic Planning
- Leadership
- Dbms
- Social Media Marketing
- Brand Management
- Corporate Sales Extension
- Corporate Social Responsibility
- Product Development
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