Himanshu Sharma
Cards Supplier Analyst @RBC
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WORK HISTORY
Cards Supplier Analyst @RBC
Toronto, ON, CA
Investigate and analyze processes and systems, ensuring traceability of requirements to deliverablesPartner with Subject Matter Experts and stakeholders to create and translate business requirements and user stories into functional/technical/systems use cases for implementationDefine scope and deliverables to align with stakeholder expectations and recommend business solutions that satisfy sponsor/stakeholder needs, continually exploring and assessing options for value-add to clientsDefine acceptance criteria, help our Cards Supplier QE team with test cases/test data, review defects arising from testing and work with stakeholders to resolve them, identify risks/issues and recommend mitigation strategiesEffectively communicate and function as a liaison between stakeholders, cross-functional teams, vendors and the project team to strengthen relationships and collaborate to get things doneDocument requirements, create process maps, data flow diagrams and mock-ups Research project related resources, vendor portals and project documentation to learn new processes and apply learning to current projectsApply an end-to-end methodology approach, analyze large data sets to identify patterns and structures, seek out organization knowledge to understand innovative solutions to improve methods and get work done
EDUCATION
Conestoga College
Bachelor's degree
ABOUT HIMANSHU SHARMA
I am a seasoned professional with a proven track record in the banking, supply chain, and project management sectors. Throughout my career, I have honed my expertise in Operations Management, Microsoft Word, Teamwork, Leadership, Marketing, Decision Making, Project Management, Claims, Chargebacks, and Retail Banking. Continuously seeking fresh challenges, I maintain an open-minded approach to my professional development. I am a staunch advocate of continuous improvement, embracing an agile mindset, and ongoing learning in all facets of life. Currently, my primary focus is on utilizing my skillsets and experience to support organizations in attaining their objectives.
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