Himanshu Sahu
NOC Team Lead at SuperPlay
- Role
- Noc Team Lead at SuperPlay
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Himanshu Sahu
Seeking a rewarding career that leverages my technical expertise and creative mindset, contributing to organizational success while fostering personal growth and skill development.
Experience
Noc Team Lead
Oct 2024 — Present · Nagpur, IN
Lead and manage the entire NOC team, ensuring 24/7 monitoring and support for projects like Dice Dreams, Domino Dreams, and Disney Solitaire. Oversee system performance, incident detection, and resolution, ensuring SLAs are met across all projects. Coordinate incident triage, escalation, and resolution, conducting root cause analysis for continuous improvement. Develop and implement efficient workflows to minimize downtime and optimize operations. Collaborate with DevOps, Operations, LiveOps, Backend Server, IT Security, and R&D, to address network and system issues. Utilize tools like AWS, GCP, Grafana, TeamCity, AlertOps, Jira, Confluence, Monday.com, Wiz, SentinelOne, and Slack for efficient incident management and operations. Provide mentorship and training to the NOC team, ensuring high performance and effective incident management.
Education
South Point High School Nagpur
SSC
2013 — 2014
G.H. Raisoni College of Engineering(GHRCE), Nagpur
Bachelor's degree, Computer Science
2018 — 2021
Shri Datta Meghe Polytechnic
Diploma , Information Technology
2014 — 2018
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