Himanshu Lohani
Strategy Consulting I Commercial Excellence | Customer Experience | Front Office Transformation | Customer Centric Business Transformation | Digital Transformation | Business Design
- Role
- Practice Lead - Business Design at EY
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Himanshu Lohani
Resourceful business transformation consultant with hands on experience in leading customer-centric transformations enabling Commercial Excellence and Customer Experience agenda- Proven leadership capabilities to setup high performing teams and drive business outcomes within a short period of time- Understand the HOW, WHAT, and WHEN of Digital intervention in the business and shift digital solutions from an image of cost driver for business to Value creator for the entire value chain- Has been a part of many business transformation programs focused on strategy definition, future state, and roadmap design, business process re-engineering, Digital enablement solution design, and integration- Sound grip in the multi-channel engagements to set up a future-ready business operating model in the transformation programs- Consulted business groups for improvements in existing process reference to industry-specific best practices after analyzing the current business pain points- Possess strong independent decision-making, organizational and problem-solving skills with innovation - Demonstrated competencies in creating flexible solutions, business process analysis, and design, re-engineering, process rationalization, cost control, capacity planning, performance measurement, and quality- Acted as Organization\'s front face for the sales journey including stakeholder engagement, proposal presentations, problem-solving, solutions ideation & post-sales engagement.
Experience
Practice Lead - Business Design
Oct 2022 — Present · Noida, IN
Education
College Of Technology, G.B.P.U.A&T, Pantnagar
B. Tech.
2001 — 2005
Indian Institute Of Information Technology Allahabad
Master of Business Administration (MBA), Information Technology
2007 — 2009
Skills
- Customer Relationship Management (Crm)
- Functional Specifications
- Business Analysis
- Visual Paradigm
- Business Management
- Pre-Sales
- User Acceptance Testing
- Requirements Gathering
- Retek
- Business Process Design
- Change Management
- Ms Project
- Uml
- Cmmi
- Product Management
- Business Requirements
- Strategic Consulting
- Requirements Analysis
- Management Consulting
- Oracle Retail
- Solution Design
- Application Design
- Business Process
- Sql
- Visio
- User Interface Design
- Gap Analysis
- Sequence Diagrams
- Micros
- Process Improvement
- Brd
- Rfp
- Oracle Applications
- Dfd
- Enterprise Architect
- Logical Data Modeling
- Business Case
- User Scenarios
- Management
- Mockups
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.