Himanshu Garg

Business Analyst Ii @TD

Toronto, ON, CA

Collaborated with various teams to gather technical requirements, including both functional and non-functional requirements - Worked extensively on projects related to the development of cash management and payment applications- Sound understanding of global payments marketplace and regulatory environment- Probes challenges and understands how requirements will address business needs- Work closely with the project manager and thoroughly record the project details thoroughly in JIRA- Ensure timely delivery of development and testing work by developing relationships with teams- Use of UML tools to create use case diagrams, business processes, activity diagrams, sequence diagrams and process flow diagrams- Participate in meetings with development team, quality assurance team, and delivery team to suggest enhancements and offer insights from a business standpoint- Ensured end-to-end client satisfaction by analyzing business and IT needs to integrate solutions into clients\' workflows- Managing UAT phase with multiple stakeholders within an Agile framework - Demonstrates a proactive approach in daily responsibilities and interactions (e.g, issue resolution, providing recommendations)- Ability to effectively facilitate meetings of any size including the documentation and issuance of meeting minutes. Applies analytical and problem-solving skills through a variety of analysis techniques to enable informed decision making - Ensures key project updates that include relevant and valuable information are provided as required in a timely manner.

University of Ottawa

Master of Engineering - MEng, Engineering/Industrial Management, 9.375/10

PEC University of Technology, Chandigarh

Bachelor of Engineering - BE, Electronics & Electrical Communications Engineering, 8.33/10