Himanshu Bhaskar
Software Development Engineer @Netomi (via ThinkifyLabs)
- Role
- Sde at Netomi
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Himanshu Bhaskar
As a dedicated Software Developer with 3 years of experience, I have had the opportunity…
Experience
Sde
Feb 2022 — Present · IN
Netomi is a SaaS platform that leverages AI to automatically resolve customer issues, reducing reliance on human support. It supports multiple channels, including email, chat, and voice- Integrated Netomi\'s chat widget with CRM platforms like ServiceNow, Zendesk, Kustomer, which improved sales by 30%- Developed an automated solution for seamless migration of chatbot data across different geographical regions which results in reducing manual work by 80%- Followed Agile development methodologies, managing the complete software development lifecycle, from requirements gathering to deployment.Programming Languages: Java, Python, JavaScriptFrameworks: Spring Boot, HibernateCloud Platforms: AWS (S3, Lambda)Other Tools: Git, CI/CD (Jenkins), PostmanConcepts: Microservices Architecture, API Design
Education
Maharaja Surajmal Institute Of Technology
Bachelor of Technology - BTech
2016 — 2020
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