Himanshu Surve

About Himanshu Surve

Visionary and strategic Senior Manager with experience in building businesses from concept development to expansion in highly competitive software and managed services industries. Innovative leader with passion for providing exceptional service. Proven contributions leading at all levels and executing every aspect of business management, including sales, marketing, multi-channel strategy development and recurring revenue models. Exceptional leader with strong sales acumen, ability to build strategic alliances and proven track record of delivering consistent mission-critical results.

Experience

1. Senior Manager (Operations & Support)

   Fidypay

   Mar 2023 — Present · Indore, IN

   Business strategies developed for the short-term goals and long-term objectives.• Developed various type of SOPs for the smooth functioning of entire company eco system.• Fostered changes in company culture to be more open, transparent, & accountable. • Analysis of various type of factor, data, intradepartmental activities & various other factors to reduce under performance and increase growth & productivity. • Managing huge amount of data with various type of report generation in MS Excel with VBA, Macro & Power BI.• Zoho integrations for stream line the department work flow which also help management to view reports with zoho analytics in form of interactive dashboards.• Effectively managed & monitored workforce in hierarchy.• Executive leadership, relationship for smooth functioning.• Participation for the new product to be introduce in the ecosystem, provide important inputs to the organization for the product, Preparing the flow chart, Process, TAT of delivery and other analysis of the product as per the testing conduct.• Performed new product testing and submitting final report before launching the product.

Education

• Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal

  BCA, Computer Science

• University Institute of Technology, RGPV

  Master of Computer Applications - MCA, Computer Science

  2008 — 2012