Himanshu Sharma
Manager @Genpact
New Delhi, DL, IN
EMAILS
MOBILE NUMBERS
+91 *********19
Signup · Get unlimited contacts
WORK HISTORY
Aug 2025 — Present
Manager @Genpact
View department →
Gurugram, IN
EDUCATION
2016 — 2018
NIIT Institute
ANIIT, Computer Software Engineering
ABOUT HIMANSHU SHARMA
For nearly a decade, I\'ve specialized in Workforce Management, transforming contact center operations through strategic forecasting, planning,and dynamic scheduling. My expertise lies in balancing customer demand with employee availability, leading to significant improvements in service levels and team morale. I am a hands-on leader who uses real-time analytics to make informed decisions and create a sustainable, efficient work environment.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.