Himanshu Mewara
Key Account Manager @Positivity
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WORK HISTORY
Key Account Manager @Positivity
Mumbai, IN
Key Responsibilities*1.*Business Development*: Generate after-sales service business and drive new business growth.2.*Customer Satisfaction*: Ensure high customer satisfaction through effective relationship building and conflict resolution.3.*Warranty Claims Management*: Handle warranty claims efficiently, providing RCA (Root Cause Analysis) reports to resolve customer queries.4.*Service Operations Management*: Allocate service calls, monitor field service engineers\' activities, and provide technical support for timely project installation completion.5.*Team Leadership*: Manage and negotiate with cross-functional teams to achieve business objectives.6.*Data Analysis*: Analyze data to identify trends, areas for improvement, and opportunities for growth.
EDUCATION
Maharshi Dayanand University (MDU), Rohtak
Bachelor of Engineering (B.E.)
Govt. Polytechnic College
Diploma
SKILLS
ABOUT HIMANSHU MEWARA
Experienced Team Leader with 14 years of expertise in after-sales services and new…
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