Himanshu Lad
Technical Business Analyst @Western Health
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WORK HISTORY
Technical Business Analyst @Western Health
Technical Business Analyst supporting Western Health’s Facilities Management transformation, focused on implementing and integrating a Computerised Maintenance Management System with enterprise finance and reporting platforms.Working across operational, finance, and technical stakeholders to translate service delivery workflows into scalable digital processes, with emphasis on automation, data accuracy, and financial traceability.Leading analysis across helpdesk operations, work order lifecycle, invoice ingestion, and finance reconciliation while contributing to integration design, reference number logic, and status tracking between QFM and FMIS.Producing process maps, data flows, user stories, and acceptance criteria to support delivery, testing, and operational adoption within a complex public healthcare environment.
EDUCATION
University of Auckland
Bachelor of Commerce - BCom, Accounting and Finance
RMIT University
Business Analytics with SQL and Python
ABOUT HIMANSHU LAD
Proactive and adaptable Business Analyst with experience in product analysis, business systems, and accounting support. Skilled in gathering requirements, documenting processes, and delivering insights through SQL, Excel, and Tableau. Strong track record supporting CRM rollouts, building reporting packs that reduced manual effort by 20–30%, and improving data accuracy across finance and business operations. Adept at engaging stakeholders, identifying process inefficiencies, and translating complex datasets into clear, actionable insights.
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