Himanshu Kumar
Operational Risk & Governance Leader | 18+ yrs in Risk Management, Compliance, SLA/KPI Oversight | Driving Control Frameworks & Regulatory Alignment
- Role
- Operational Risk Manager at Accenture
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Himanshu Kumar
Results-driven Procurement & Procure-to-Pay (P2P) Leader with 18+ years of experience…
Experience
Operational Risk Manager
Sep 2014 — Present · Gurugram, IN
Designed and managed governance frameworks to ensure compliance with risk, audit, and regulatory requirements.• Led risk-based SLA/KPI monitoring and implemented issue remediation plans, reducing non-compliance penalties by 30%.• Conducted root cause analysis of operational risks and drove corrective action programs.• Oversaw 70 FTEs across multi-region operations, embedding risk awareness and adherence to governance frameworks.• Developed dashboards and reporting packs for senior stakeholders, improving transparency of operational risk trends.• Partnered with 1LoD and internal audit to strengthen internal control environments.• Delivered multiple automation and cost-to-serve initiatives, reducing manual risk exposure.
Education
Jaipur National University
Master of Computer Applications (MCA), Computer Science
2012 — 2014
EIILM University
Bachelor's Degree, BCA
2009 — 2012
Tagore School
High School
Siksha Bharti School
Senior Secondary
Skills
- Sla
- Talent Acquisition
- Management Information Systems (Mis)
- HR Policies
- Supply Chain Management
- Business Process
- Procurement
- Transition Management
- Project Management
- Performance Management
- Crm
- Mis
- Employee Engagement
- Outsourcing
- Customer Relationship Management (Crm)
- Team Management
- Business Process Outsourcing (Bpo)
- Vendor Management
- Service Delivery
- Management
- Business Analysis
- Bpo
- Business Process Improvement
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