Himanshu Kapoor
End User Senior Specialist @TELUS Digital
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WORK HISTORY
End User Senior Specialist @TELUS Digital
IN
A dedicated and experienced IT Support professional with a proven track record of delivering high-quality end-user support across 31 countries and 7 states in India. Specializing in troubleshooting software, and network-related issues, ensuring minimal downtime and maximum user satisfaction.Demonstrates strong problem-solving skills, clear communication, and a deep understanding of enterprise IT environments. Adept at managing escalations, collaborating with global teams, and supporting a diverse user base in a fast-paced, multicultural setting. Committed to delivering seamless support experiences while upholding organizational IT standards and best practices.
EDUCATION
Gujranwala guru Nanak Institute of Management & Technology
Master of Computer Applications - MCA
Lovely Professional University
Bachelor of Science - BS
ABOUT HIMANSHU KAPOOR
Every ticket solved is a step toward IT greatness! ” “In IT, there’s no problem too big—just challenges waiting for your expertise! ”
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