Himanshu Girdhar
Partner Success @ ConnectWise | Enhancing Partner Satisfaction
- Role
- Partner Success at ConnectWise
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Himanshu Girdhar
Customer Success professional with 9 years of B2B SaaS experience, skilled in managing…
Experience
Partner Success
Oct 2020 — Present · Mumbai, IN
Manage inbound escalations from partners and internal partner-facing teams. Manage escalations with a focus on satisfaction through fast, effective resolution, and appropriate communication.To measure aspects of the partner experience and to drive improvements in all the partner-facing stakeholder interactions and to address recurring problems and ineffeciencies.
Education
Viva College of Management Studeis
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
2007 — 2010
AIMIT, Bengaluru
PGDM , Productions & Operations and Marketing
2013 — 2015
New English Junior College
HSC, Commerce
2005 — 2007
Pope JOHN XXIII HIGH SCHOOL
SSC, School
1994 — 2005
Skills
- Microsoft Word
- Market Research
- Microsoft Office
- Business Development
- Teamwork
- Team Management
- Leadership
- Business Strategy
- Customer Relationship Management (Crm)
- Management
- Customer Service
- Powerpoint
- Microsoft Excel
- Training
- Marketing
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