Himanshu Chanda

Customer Success Professional Driving Client Experience, Product Adoption & Growth

Role: Customer Success Specialist at Astra Security
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Himanshu Chanda

As a dedicated Customer Success professional with over 6 years of experience in the IT industry, I am passionate about fostering strong client relationships and driving impactful business outcomes. My expertise spans across customer onboarding, technical presales, product demonstrations, and project implementation, with a proven track record of enhancing customer satisfaction and retention.Throughout my career, I’ve successfully: Delivered seamless onboarding and training for diverse clients, empowering them to leverage technology effectively. Partnered with cross-functional teams to deliver tailored solutions, ensuring with client goals and technical feasibility. Spearheaded projects in dynamic environments, employing tools like JIRA and SharePoint to manage tasks and optimize performance.With a strong foundation in Information Technology (MSc IT), I bring both technical acumen and a customer-centric mindset to every challenge. My roles at Konnect Insights, Gupshup, and other industry leaders have equipped me with skills in data analysis, problem-solving, and strategic planning.When I’m not collaborating with clients or teams, I’m exploring ways to innovate customer experiences through data-driven insights and emerging technologies. Let’s connect and explore how we can drive success together!

Experience

Customer Success Specialist
Astra Security
Dec 2024 — Present

Education

Vidyalankar School of Information Technology
BSc - Bachelor of Science, Information Technology
2015 — 2017
Guru Nanak College
Master's degree, Information Technology

Contact information

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Work email
•••••@getastra.com
Personal email
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Current company

Astra Security

Computer and Network Security · 144 employees · Founded 2018 · Claymont, Delaware, United States

Astra Security is a leader in the penetration testing space, recognized by G2 in the Pentest category. With headquarters in the US & India, Astra is the trusted security partner for leading brands including Muthoot Finance, Loom, CompTIA, NIIT, Goldcast, HackerRank, Sprinto, ITC & more. Its one-of-a-kind continuous pentest platform is trusted by 1,200+ companies across 100+ countries, from fast-growing startups to Fortune 100 giants. Astra's autonomous pentest platform pairs AI agents with certified human pentesters to continuously pentest applications and infrastructure at scale. Vulnerabilities are discovered, validated, and chained the way a real attacker would. Beyond pentesting, Astra's suite includes a DAST Scanner, Cloud Vulnerability Scanner, and API Security Platform, giving teams continuous coverage across web apps, cloud environments, and APIs from a single dashboard. With over 18,000 vulnerabilities detected daily, Astra helps customers prevent millions in potential losses while saving thousands of developer hours. Last year alone, Astra uncovered more than 6.8 million vulnerabilities for its customers. Astra's research team actively contributes to the OWASP community, including helping shape the OWASP Autonomous Penetration Testing Standard (APTS) and contributing to the OWASP Top 10 for LLM and Generative AI Security Risks. Astra is CREST-accredited, CERT-IN empaneled, and a PCI ASV, reflecting its commitment to the highest standards of security testing. Over the years, Astra has earned recognition as one of the Most Innovative Security Companies by Prime Minister Narendra Modi at the Global Conference on Cyber Security (2017), one of the Top 50 Emerging Cybersecurity Startups at NASSCOM's Emerge 50, and a recipient of the French Tech Ticket, awarded by the President of France.

getastra.com

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About Himanshu Chanda

Experience

Customer Success Specialist

Education

Vidyalankar School of Information Technology

Guru Nanak College

Find verified contacts for anyone on LinkedIn