Himanshi Bais
BGV Specialist | Office Administration | Operation Analyst | Compliance Associate
- Role
- Operation Analyst at OnGrid
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Himanshi Bais
Forensic Analyst at EY with hands-on experience in background verification, compliance…
Experience
Operation Analyst
Oct 2024 — Present
Managed and streamlined Digital Verification offerings, ensuring service level agreements (SLAs) and turnaround times (TAT) were met consistently.* Actively handled calls related to address verification, providing clear and timely resolutions.* Oversaw the uploading of reports from verifiers to the ODIN portal, ensuring data accuracy and proper documentation.* Led the Roche project, collaborating with patient caretakers, doctors, and Roche warehouse teams to confirm the correct drug dosage, contributing to seamless communication and process accuracy.* Focused on process implementation and design, working closely with the team to identify areas for improvement, which led to a reduction in TAT for case handling.* Coordinated priority cases, tracked progress, and ensured that the team met critical deadlines by maintaining clear communication and efficient task management.* Brought innovative solutions to enhance operational efficiency and support team growth, fostering a positive, productive work environment.
Education
Swami Vivekananda Subharti University, Meerut
Bachelor of Business Administration - BBA, Operations Management and Supervision
Greenfields Public School
10th, All subjects
International school of learning (ISL)
Office Administration, Administration/ Operations Management
Parashar public school
12th, Biology/Biological Sciences, General
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