Himanshi Kulshreshtha
Administrator & Entrepreneur| Finance Enthusiast| UI/UX designer
- Role
- Client Advocacy Manager at ICS Mobile Pvt. Ltd.
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Himanshi Kulshreshtha
Dynamic and results-oriented professional with a Bachelor of Business Administration degree and CIM Specialisation (Chartered Institute of Marketing, London). Rooted in the realm of Decathlon\'s mountain sports, I\'ve developed expertise in marketing and merchandising with passion and precision. Fueled by a fervent design flair, I\'ve crafted impressive digital designs in Graphics and UI/UX excellence, seamlessly navigating websites and delivering impactful digital marketing services. With hands-on experience in coding languages, I adeptly sculpt web solutions and manage databases. Thriving in freelance ventures and engaging in enriching internships, each experience has enhanced my skill set. In addition to my academic and professional pursuits, I\'m also a member of Toastmasters International, where I continue to develop my communication and public speaking skills. When I\'m not hitting the books or working on projects, you\'ll find me strumming away on my guitar.
Experience
Client Advocacy Manager
Jun 2023 — Present · Bengaluru, IN
Customer Success Expertise: Proficient in Cpaas -WABA, SMS, RCS, and Gamification services, maintaining end-to-end client relationships, ensuring satisfaction, and achieving success.Training and Development: Conducted corporate training sessions and contributed to the establishment of a welfare trust, showcasing commitment beyond typical job roles.Documentation and Deck Creation: Created 20+ impactful decks and documents vital for company operations, demonstrating a strong ability in content creation and organization.Client Management: Successfully managed relationships with 50+ clients within a span of 6 months, highlighting exceptional interpersonal and communication skills.SMM : Prepared SMM calendar for company. Handling GMB account CPaaS Proficiency: Familiarity and experience in CPaaS (Communications Platform as a Service), adding versatility to skill sets.
Education
Jain (Deemed-to-be University)
Bachelor of Business Administration - BBA Finance
2020 — 2023
CIM | The Chartered Institute of Marketing
Level 4
2021 — 2022
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