Himank Mittal

About Himank Mittal

Good communication and written skills. Thinks logically, creative mind with leadership…

Experience

1. Senior Network Engineer

   HCLTech

   Dec 2023 — Present · Noida, IN

   Live Troubleshooting with customer on live customer bridge (NOC to NOC), with cold/soft communication skills to keep good customer relation. Manage customer escalation as part of ISP and Trying to provide resolution within SLA. Working on protocol like OSPF,BGP, MPLS, L2/L3 VPN, PWE I\'D, SDWAN. Troubleshooting and managing SD-WAN solutions to optimize network performance, improve application delivery and enhance security across multiple sites and cloud environments. Working on customer’s Fortinet Firewall like create IPSEC tunnel, Site-to-Site tunnel, GRE tunnel,NAT, Port denying and allowing, Port forwarding. Configure and manage Fortigate Firewall devices, monitor network security and implement best practices. Troubleshoot and resolve network security issues and perform regular system updates and patches. Working with Cisco wireless technology(Meraki), Managing wireless AP and switches also managing all locations traffic and network performance on single Meraki Cloud dashboard. Technology Handled: Ethernet, PIP, TDM over Ethernet, P2P circuits, UUNET Circuits. Working on Devices like Cisco ASR, Juniper MX960,Tellabs5500,Fujitsu/Flashwave, Alcatel, Overture, Ciena, Anda, Cisco NCS, Fortinet, Meraki.1st Organisati

Education

• Maharshi Dayanand University

  Bachelor of Technology (B.Tech.)

  2011 — 2015

Skills

• Content Writing
• C
• Microsoft Office
• Html
• Core Java
• Microsoft Word
• Wide Area Network (Wan)
• Network Administration
• Windows
• Verbal Communication
• Wireless Networking
• Management
• Strategic Planning
• Network Security
• Leadership
• C++
• Java
• Telesales Professional
• Public Speaking
• Customer Service
• Microsoft Excel
• Powerpoint
• Computer Network Operations
• Networking