Himani Saxena

Presales Consultant @Tata Consultancy Services

Mumbai, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2019 — Present

Presales Consultant @Tata Consultancy Services

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Maharashtra, IN

Current Responsibilities include- Managing and enhancing pre-sales pipeline- Crafting practical and future ready solutions for Customer\'s HR Organisation- Conducting Benchmarking & Process Maturity assessments

EDUCATION

N/A

Stanford University

Design Thinking

N/A

Dr. Harisingh Gour University (Sagar University)

Postgraduate Degree, Human Resources Management/Personnel Administration, General

1997 — 2000

Hemwati Nandan Bahuguna Garhwal University

Bachelor of Commerce (BCom), Accountancy, Commerce, Economics

SKILLS

Team ManagementTransition ManagementBusiness Process ImprovementBpoOutsourcingProcess ImprovementChange ManagementOperations ManagementOffshoringSix SigmaCustomer ServiceCrmTrainingService DeliveryManagementProcess ExcellenceMisProject ManagementCall CentersForecastingBusiness ProcessBusiness Process Re-Engineering

ABOUT HIMANI SAXENA

23+ years of experience in Service Industry.Expertise- Day to Day Operations - 360 degrees (Voice & Data)/(Collections & Customer Service)- Client Engagement - Employee Engagement (Workforce management, training & employee evaluation)- Dialer - Reporting & Analysis - Transitioning Projects - Both Voice & Data- Human Resource Outsourcing - HRO (Recruitment, WFA, L&D)Knowledge- 6 sigma tools - RFP preparation - CMMi and ISO requirements - Finance and Accounting concepts - Capacity Planning and Volume Forecasting - Applications: SuccessFactors, SAP, Workforce - Behavioral Identification (Technique for Interviews)

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Himani Saxena — Presales Consultant at Tata Consultancy Services in Mumbai, MH, IN | Unifers