Hilloni Shah
Marketer, Strategist, Campaign Whiz and Content Creator | Strong Advocate of Innovation and Authencity |
- Role
- Customer Experience Partner at A.P. Moller - Maersk
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Hilloni Shah
Passionate about driving marketing and advertising success with a background in campaign…
Experience
Customer Experience Partner
Jul 2024 — Present · Mumbai, IN
Process Improvement : Analyzing customer feedback and operational processes to identify areas for improvement.Performance Monitoring : Tracking key performance indicators (KPIs) related to customer service, such as response times, resolution rates, and customer satisfaction scores.Project Management : Leading in projects aimed at enhancing customer experience, such as the implementation of new technologies or processes.
Education
Ramnarain Ruia College - Mumbai
H.S.C, Science
Vivekanand Business School
Master of Business Administration - MBA, Marketing
Fatima High School
S.S.C, -
INIFD Institute
B.Sc. Fashion Design, Fashion/Apparel Design
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