Hillary Rawls
Committed to shaping the future of technology through data-driven decision-making, continuous improvement, and collaborative leadership.
- Role
- Business Analyst at Choisys Technology Inc
- Location
- Chesapeake, VA, US
- LinkedIn followers
- 500 followers
About Hillary Rawls
Dynamic and results-driven leader with over 10 years of experience leading process and…
Experience
Business Analyst
May 2023 — Present · US
Assessed the business needs of the Department of Homeland Security Public Key Infrastructure (PKI) team and developed process improvement solutions that streamlined team workflows, increased collaboration efficiency and supported broader departmental strategic goals.• Designed and delivered training materials on complex technical processes, resulting in an increase in team comprehension and reduced dependency on SME support during project execution.• Created and maintained a centralized knowledge base, improving team onboarding efficiency and enabling faster knowledge transfer across departments.• Implemented virtual active learning strategies using Microsoft Teams and interactive tools, leading to a 25% boost in engagement during remote training sessions.• Collaborated with two cross-functional teams to restructure communication channels in Microsoft Teams, reducing information silos and decreasing project rework by 30%.• Managed project documentation and artifacts on SharePoint, maintaining version control and accessibility to streamline collaboration and audit readiness across project phases.
Education
Saint Leo University
Master of Business Administration (M.B.A.)
2014 — 2016
Albany State University
Bachelor of Science (B.S.)
2009 — 2013
Middle Georgia Technical College
Computer Repair Course
2008 — 2009
Skills
- Leadership Development
- Customer Service
- Data Entry
- Microsoft Powerpoint
- Research
- Critical Thinking
- Social Media
- Microsoft Excel
- Powerpoint
- Communication
- Outlook
- Photoshop
- Windows
- Marketing
- Microsoft Office
- Management
- Teamwork
- Public Relations
- Healthcare
- Analysis
- Event Planning
- Healthcare Management
- Medical Records
- Leadership
- Microsoft Word
- Team Leadership
- Html
- Public Speaking
- Time Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.