Hillary Pederson
Head of Customer Success @Lily Ai
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WORK HISTORY
Head of Customer Success @Lily Ai
EDUCATION
University of Colorado Boulder
Bachelor of Science (B.S.), Psychology
SKILLS
ABOUT HILLARY PEDERSON
With over a decade of expertise in e-commerce and digital strategy, I am currently a Senior Customer Success Manager at Lily AI, a pioneering Data as a Service provider specializing in AI-driven customer experience enhancements for e-commerce retailers. My career is grounded in e-commerce, merchandising, customer success, and forging meaningful relationships, all of which empower me to drive profitable digital growth and sustained customer loyalty for our clients.I thrive on building and maintaining strong partnerships with key stakeholders, influencers, and industry leaders to elevate Lily AI\'s brand and articulate our unique value proposition. Additionally, I apply my in-depth knowledge of online consumer behavior and marketplace dynamics to assist clients in crafting effective usage of Lily AI to attract and engage customers.Passionate about the transformative potential of AI in e-commerce, I am committed to helping our clients innovate and succeed in an ever-evolving digital landscape.
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