Hillary Ogunpola
Customer Success Advocate | Communications Expert | Implementations & Onboarding Guru | Project Management Extraordinaire | SaaS Savvy Revenue Generator | People Lover, Connector, Influencer & Motivator
- Role
- Social Media, Communications, and Marketing Consultant, & Proposal Writer at Genesys Health Alliance
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Hillary Ogunpola
Give me the opportunity to show you how I can make your business and customers more successful. You won\'t regret it. I’ve built my career in a variety of roles and industries where I’ve worn many hats, and the best part is that I’ve sincerely enjoyed it! I thrive in an environment where I’m challenged to learn new things, solve problems, and where no two workdays are exactly alike. I know my diverse background, unique skillset, and genuine zest for life and learning will make me an asset to your company.I’ve spent years working in an office environment, years working remotely, and years on the road. I’ve traveled the United States building lasting and positive relationships with clients and employees. I’ve successfully implemented new multi-million-dollar contracts in all facets as well as small business contracts. I’ve managed and supervised new employee orientations, successfully onboarded hundreds of clients and customers, effectively trained providers and staff, implemented new processes, and provided continued education to ensure the success of clients and customers alike. You name it, I’ve more than likely done it or had my hands on it. I’ve created and implemented training programs, been utilized in the diffusion of union discussions, and have been brought on to streamline the process of making sure all medical sites in our region received necessary PPE (personal protective equipment) during the national shortage of COVID-19 and made it happen.My roles include social media content creator and manager, communications and marketing account management, communications and marketing consultant, customer success and management, general consulting, multi-million-dollar correctional healthcare contract implementations, regional operations, human capital management software implementation, EMR software implementation, SaaS implementation, account services, process creation and improvement, and project and team management, just to name a few. I consistently bring positive energy and a go-getter attitude, a wealth of diverse knowledge, a drive for excellence and progressive development, a fresh and creative perspective, a problem-solving mentality, a genuine love for connecting with people, a great sense of humor, and a \"failure makes you stronger\" mindset to the table.
Experience
Social Media, Communications, and Marketing Consultant, & Proposal Writer
Oct 2022 — Present
Education
Lipscomb University
BA, Oral Communication
2004 — 2008
Nashville State Community College
NA, Nursing
2013
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