Hill Issenman

Founder & CEO Full Stack Developer @Commforms

CA

SCOPE & LEADERSHIP• Founded and led a SaaS company delivering secure digital platforms for healthcare, community care, and insurance• Led a cross-functional Agile team (developers, network engineers, support) to deliver 20+ cloud applicationsDELIVERY & ANALYSIS• Owned end-to-end delivery: discovery, requirements, roadmaps, resourcing, budgets, risks/issues, change management, and vendor coordination• Translated complex, ambiguous, and evolving requirements into clear deliverables and acceptance criteria; drove on-time, on-budget releasesTECHNICAL & OPERATIONS• Applied object-oriented design (SOLID) in PHP/Laravel; integrated REST/JSON APIs and optimized SQL queries for performance and reliability• Managed web and SQL servers and WAFs; implemented disaster recovery, and incident response with root-cause analysis (RCA)SECURITY, PRIVACY & COMPLIANCE• Ensured security-by-design: enforced RBAC with least-privilege access, MFA, access reviews/audit logging; encryption in transit (TLS 1.2+) and at rest (AES-256)• Oversaw compliance with PHIPA (ON), FIPPA (ON/BC), PIPA (BC), PIPEDA (Canada); embedded Privacy by Design across apps and infrastructureKEY PROJECTS & OUTCOMES• Multiple digital health solutions for BC regional health authorities (Fraser Health, Interior Health, Northern Health), including a COVID-19 contact tracing and appointment booking application supporting 3M+ testing and vaccination appointments• Broker Quote & Bind portal (insurance carrier): automated underwriting logic and broker workflows, cut quote-to-bind time by approximately 50%, and enabled $2M+ in bound premiums in year one• Champlain Local Health Integration Network (LHIN) — Self-Screener: digital intake for home & community care referrals across the Ottawa and Champlain region• Ontario Community Support Services (15+ orgs): unified intake/service requests (Meals on Wheels orders, medical transportation bookings, applications for adult day programs, clinic appointments)

McGill University

BSW

McGill University

B.A.

Université Laval

Graduate Diploma