Hillary Boster
Operations Success Manager @National Corporate Housing
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WORK HISTORY
Operations Success Manager @National Corporate Housing
EDUCATION
Columbus State Community College
Associate's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Hondros College of Business
Real Estate
ABOUT HILLARY BOSTER
As an Operations Success Manager with over eight years of leadership experience, I specialize in optimizing performance, enhancing customer satisfaction, and driving sustainable growth across multi-site operations.With a passion for operational excellence, I lead with strategy and execute with precision—standardizing processes, improving training programs, and building high-performing teams that deliver consistent, top-tier service. My approach blends data-driven decision-making with a human-first mindset, ensuring exceptional guest experiences and satisfaction scores that consistently exceed 95%.Recognized for award-winning customer service and operational innovation, I champion a culture of accountability, agility, and continuous improvement. Whether scaling success across regions or leading cross-functional initiatives, I thrive on turning challenges into opportunities and aligning operations with business goals to elevate both the customer journey and bottom-line impact.
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