Hillary Boster
Driving Operational Excellence | Elevating Customer Experiences | Empowering Teams to Thrive
- Role
- Operations Success Manager at National Corporate Housing
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Hillary Boster
As an Operations Success Manager with over eight years of leadership experience, I specialize in optimizing performance, enhancing customer satisfaction, and driving sustainable growth across multi-site operations.With a passion for operational excellence, I lead with strategy and execute with precision—standardizing processes, improving training programs, and building high-performing teams that deliver consistent, top-tier service. My approach blends data-driven decision-making with a human-first mindset, ensuring exceptional guest experiences and satisfaction scores that consistently exceed 95%.Recognized for award-winning customer service and operational innovation, I champion a culture of accountability, agility, and continuous improvement. Whether scaling success across regions or leading cross-functional initiatives, I thrive on turning challenges into opportunities and aligning operations with business goals to elevate both the customer journey and bottom-line impact.
Experience
Operations Success Manager
May 2025 — Present
Education
Columbus State Community College
Associate's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
2010 — 2012
Hondros College of Business
Real Estate
2006 — 2006
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