Hillary Washburn
Learning Experience Program Manager @ Massachusetts Library System | MEd
- Role
- Learning Experience Program Manager at Massachusetts Library System
- Location
- Keene, NH, US
- LinkedIn followers
- 500 followers
About Hillary Washburn
My practice is grounded in curiosity, collaborative design, and a commitment to quality and continuous improvement that drive meaningful, measurable outcomes. I operate with urgency and tenacity to deliver lasting value to end users.At the Massachusetts Library System, I lead statewide learning initiatives from discovery to delivery. I surface member needs through assessments, translate insights into service and learning design, and build streamlined systems that expand access, strengthen evaluation, and integrate emerging technologies. My work connects technical and non-technical teams to ensure adoption, equity, and measurable improvement.As a doctoral candidate in Higher Education, Curriculum, and Instruction at Plymouth State University, my dissertation is focused on exploring the effectiveness of scenario-based eLearning for library staff. I am especially energized by conversations in the areas of accessibility, quality, and innovative approaches to assessment and evaluation. I welcome connections and coffee chats with fellow learning design enthusiasts and systems thinkers.
Experience
Learning Experience Program Manager
Jan 2025 — Present · MA, US
Education
Plymouth State University
Master of Education - MEd, Digital Learning Specialist, Library Media Specialist
UNH Online
Bachelor of Science - BS, Psychology
Plymouth State University
Doctor of Education - EdD, Higher Education, Curriculum, and Instruction
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