Hillary McDonald
Director, Premium Services
- Role
- Director, Premium Services at United Center
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Hillary McDonald
As the Director of Premium Services at the United Center, my dedication to customer excellence is reflected in the significant revenue growth and enhanced member experiences our team is focused on achieving. With development of strategic initiatives and events, we look to provide a best-in-class environment for our Premium Seating ticket holders.My leadership extends beyond just business outcomes; for me, it\'s also about elevating each team member professionally and personally. By integrating consistent training and goal-setting, I hope to cultivate a culture of advancement and impact, making a tangible difference in the lives of those around me and the vibrant community we serve.
Experience
Director, Premium Services
Nov 2023 — Present · Chicago, IL, US
Education
University of South Carolina
Bachelor of Science (B.S.), Sport and Entertainment Management
2010 — 2014
Skills
- Ticket Sales
- Time Management
- Social Media
- Sports Marketing
- Microsoft Excel
- Archtics Ticketing System
- Customer Satisfaction
- Event Planning
- Microsoft Word
- Team Leadership
- Customer Service
- Microsoft Office
- Microsoft Powerpoint
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