Hillary Shaffer Maxwell
Senior Training and Development Manager @Mood Media
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WORK HISTORY
Senior Training and Development Manager @Mood Media
Pasadena, CA, US
Responsible for development of Account Management and Sales team members through online, classroom, and field training. Regularly host calls to promote and share successful strategies. Build, maintain, and enhance national sales training manual and playbook. Effectively on-board new Account Management and Sales team members Develop, implement, facilitate, and maintain training curricula and resources Responsible for implementation, roll-out, building, and creating/maintaining curricula for Learning Management System Assess individual training needs & develop strategies to address those needs Collaborate with leadership team to ensure training is aligned with company goals
ABOUT HILLARY SHAFFER MAXWELL
Results driven training, client services, and management professional with 15+ years experience in client relations & elevating the customer experience, and 10+ years experience training, leading, motivating and growing successful teams.
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