Hilary Levitt
Making Customer Experiences Simple, Seamless, and Impactful | Like the Energizer Bunny, The Optimizer Who never Runs out of Momentum
- Role
- Customer Support Manager at Manufacturing Solutions Unlimited, Inc
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Hilary Levitt
Team leader with 10+ years of experience in technical customer support for teams of 25+…
Experience
Customer Support Manager
Manufacturing Solutions Unlimited, Inc
Jan 1995 — Present · Freehold, NJ, US
Oversee daily operations, payroll processing, and vendor relations, improving office efficiency by 25%.• Ensure timely resolution of account-related inquiries with a 98% accuracy rate, reducing turnaround time by 30% and improving customer retention.• Manage Accounts Receivable/Payable (AR/AP), vendor relations, office equipment maintenance, and inventory, maintaining cost-effective operations.• Provide front-line support for product inquiries, ensuring professional and empathetic responses to maintain strong customer relationships.• Coordinate scheduling, correspondence, and front-desk management to ensure seamless administrative workflows.
Education
DeVry University
Associate's degree, Network and System Administration/Administrator
2012 — 2013
Pennsylvania State University
Bachelor of Business Administration (BBA), Marketing/Computer Science
Skills
- Program Management
- Accounts Receivable
- Process Scheduler
- Bookkeeping
- Office Management
- Microsoft Word
- Project Planning
- Databases
- Human Resources
- Time Management
- Event Planning
- E-Commerce
- Lotus Notes
- Social Networking
- Management
- Team Building
- Notary Public
- Powerpoint
- Microsoft Excel
- Ms Access
- Inventory Management
- Marketing
- Invoicing
- Purchasing
- Process Improvement
- Technical Writing
- Leadership
- Database Management
- Accounts Payable
- Payroll
- Analysis
- Database Admin
- Coordination
- Project Management
- Microsoft Office
- Microsoft Office 2007
- System Administration
- Office Administration
- Customer Service
- Software Documentation
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.