Hilary Gibbs
Life Insurance Broker
- Role
- Customer Service Representative at Emi Health
- Location
- Lehi, UT, US
- LinkedIn followers
- 500 followers
About Hilary Gibbs
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Experience
Customer Service Representative
Mar 2020 — Present · Murray, UT, US
Interfaces with customers via inbound calls to provide solutions to routine inquiries about benefits and claims. Researches customer information by effectively using internal technical tools in response to inquiries including but not limited to, authorizations, payments, coordination of benefits and eligibility. Investigates, analyzes, and resolves outstanding issues to achieve customer satisfaction and takes responsibility for following through and bringing issues to closure. Maintains accurate documentation of all customer interaction.
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