Hilary Johnson
- Role
- Sr Director, User Experience at Avalara
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Hilary Johnson
Experienced UX design and content development professional with proven success leading…
Experience
Sr Director, User Experience
Dec 2015 — Present
As a UX leader, I guide teams of product designers and UX writers creating Avalara\'s tax automation software. I align UX strategy with product roadmaps and manage development processes. My first position at Avalara was as Director, Knowledge and Learning. In that role I established a UX and help content team to improve product experiences and reduce support cases. I launched a scalable content management platform to author, automate, and manage global content.
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